Refund policy
Refund Policy – Leafora
At Leafora, we stand behind our eco-friendly products and strive for customer satisfaction. If you're not completely happy with your purchase, we’re here to help.
Returns & Refunds
- Returns must be requested within [X] days of delivery.
- Items must be unused, in original packaging, and in the same condition as received.
- Proof of purchase is required.
Non-Refundable Items
We cannot accept returns for:
- Used, damaged, or custom-made items.
- Perishable goods (if applicable).
Damaged or Defective Items
If your order arrives damaged or defective, contact us at [your email] within [X] days with photos, and we’ll issue a refund or replacement.
Refund Process
- Request a return via [your email] with your order details.
- If approved, return instructions will be provided.
- Refunds will be processed within [X] business days upon receiving the item.
Shipping Costs
- Customers are responsible for return shipping unless the item is defective or incorrect.
- If applicable, original shipping costs are non-refundable.
For any questions, contact us at [your email].