Privacy policy

Privacy Policy
Last Updated: February 20, 2025

This Privacy Policy explains how Leafora ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from leafora.net (the "Site").

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on the Site with a revised "Last Updated" date.

2. Information We Collect

We collect personal information in the following ways:

  • Directly from You: When you make a purchase, create an account, or contact customer support. This includes name, address, email, phone number, payment details, and order history.

  • Automatically: Through cookies and tracking technologies, collecting device information, browser type, IP address, and usage data.

  • From Third Parties: Payment processors, service providers, and marketing partners may collect information on our behalf.

3. How We Use Your Information

We use your information to:

  • Process orders and provide services.

  • Communicate with you regarding your orders or inquiries.

  • Improve our Site and customer experience.

  • Prevent fraud and ensure security.

  • Send marketing and promotional materials (you may opt out at any time).

4. Sharing of Personal Information

We may share your information with:

  • Service Providers: To fulfill orders, process payments, and support our operations.

  • Business Partners: For marketing and advertising purposes.

  • Legal Compliance: If required by law, to enforce policies, or to protect rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

6. Data Security & Retention

We implement security measures to protect your personal information. However, no system is completely secure. We retain your data as long as necessary for our services, legal obligations, or dispute resolution.

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.

  • Object to certain processing activities.

  • Opt-out of marketing communications.

  • Restrict or withdraw consent for data processing.

To exercise these rights, please contact us.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children's Data

Our services are not intended for children, and we do not knowingly collect data from individuals under 16.

10. International Transfers

If you are located outside of Australia, your data may be transferred and processed in other countries. We use legal safeguards to protect transferred data.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our website.